Help Center

Improved

Fixed

heliointelligence

In Review

Planned

In Progress

Completed

Rejected

Stakeholder Grouping

User Admin

Distribution Lists

Engagement Report

Filtering

Emails

Finder

Feed

GPUs

Sentiment

People

Groups

Password

Content

Data

Email Merge

Search

Tagging

Reviewed

Contact Activity

Constituency

Contacts

Local Councils

Activity

Contact

Internal Platform

Email Monitoring

Coming soon

Done

Helio Intelligence Roadmap

Hey {name|there}! 👋

Welcome to the Helio Help Centre. This space contains useful FAQ and feature information about the Helio Platform as well as a library of tutorial videos.

Use the AI search for answers to your question in seconds, or browse the document library to the left-hand side of this page.

Use the 'Feedback' button in the bottom left of this screen to send feedback or report a bug.

Feedback

How can we help you?

A collection of helpful video tutorials demonstrating how to use all areas of the Helio Platform.

Videos and Tutorials

FAQs and Documentation

Tutorial videos demonstrating how to use the Dashboard and Reporting features available in the platform.

Dashboards & Reporting

In this video, I walk you through the engagement dashboard, which visually represents our contact activity entries. You'll see a summary of the most contacted individuals, parties, and topics, along with total activities logged. I also highlight the ability to filter these graphs by date range, users, and specific topics. I encourage you to explore these features to gain insights into your interactions. Please take a moment to apply the filters and review your own activity against the individuals you’ve recorded topics with.

Engagement Dashboard Overview