Helio Product Updates - 3rd February 2026
Email merge updates [Launching 3rd February 2026]
We’ve made a number of enhancements to the current email merge functionality in the UK Helio platform to help make conducting outreach more targeted and efficient:
Email address type: When sending an email you can now easily select the email address type you want to send to eg: Ministerial, constituency etc.
Full email address: When choosing who to send an email to we now expose the full email address as opposed to the name of the recipient - this will help to differentiate between individuals and ensure you’re contacting the right stakeholder.
Email signature: Users now have the ability insert their company email signature into the email template, further personalising your outreach.
Email preview: Now, you can preview your email before sending. This allows you to see how it will appear to the recipient and fix any formatting or errors ahead of setting live.
Searching and filtering stakeholders [Launching 3rd February 2026]
We have made updates to the filtering and search options on the People page. Now, all columns are filterable and when a filter is applied on a page, it is retained as you navigate across different pages. In addition to this, now when using the search bar, results will be returned from the entire stakeholder database - previously this only returned results based on the page you were viewing.
Contact detail export [Launching 3rd February 2026]
We have reintroduced the ability to export stakeholder contact details. Now, you can export publicly available contact information into a CSV file for ease, see below a list of the details available in the export.
Name
Ministerial Email
Office email
Constituency address
Constituency phone
Office phone
Assistant 1
Assistant email 1
Assistant 2
Assistant email 2
Assistant 3
This is available for MPs, civil servants and local councillors.
Custom contact updates [Launching February 3rd 2026]
Previously the functionality relating to a custom created contact wasn’t as extensive as other platform stakeholders. We have since made updates to ensure custom contacts get the same level of actions and tracking attached to them for a holistic view of all activities linked to these contact types. Now, for custom contacts, you can:
Export contact activity entries
Delete a custom contact
Record activities against them
See all contacts and their activities reflected in the Engagement Dashboard
Improved AI summaries in monitoring emails [Launching 3rd February 2026]
We have also made improvements to the AI summaries included in our monitoring emails. Previously, when providing summaries with reference to questions and answers that went on in parliament, the individual stakeholders weren’t referenced. Now, our AI identifies the participating stakeholders - informing clients of who asked and answered a question.
